Business reputations change faster than the weather in the age of digital everything. Not only that but it's really hard to keep tabs on it all.
Digital reputation monitoring helps you understand how your brand is seen online. We want you to keep a positive sentiment for your brand online to keep it strong and thriving. Your brand's sentiment will be monitored daily to make sure conversations about your brand remains positive. You'll be able to quickly deal with negative sentiments. We monitor and provide the guidance you need to give consumers an amazing first impression.
Your digital reputation is only part of building a strong online presence. There's more to it than that. We help you grow your reputation and improve how people perceive your business online.
It's all about getting your business in front of the right people with the right message and keeping your reputation positive.
Online Sentiment Monitoring
Brand sentiment online ultimately determines how future consumers see your business. Are you a trustworthy company to do business with or not?
Monitoring your brand online can be the difference between maintaining your positive image or having a negative one pulling you down for years. We'll monitor every mention of your brand online and notify you if anything needs to be tended to.
Are people have a positive experience with your brand?
If people talking about your brand online are having a positive experience, awesome! We'll make sure you know.
Sometimes the sentiment is somewhere in the middle.
Sometimes the sentiment is just going to be floating in the middle. Other times, it's a great opportunity for improvement.
You need to know about negative sentiments quickly.
We'll make sure you know if there are negative sentiments online. That means there's something that needs to be fixed immediately.
Online Reputation Matters
Just because you can't see it doesn't mean it's not happening. People are talking about your brand on the internet whether you like it or not. Make sure you thank the good and mitigate the bad.
We'll work with you to create a reporting schedule that works for you. You'll know how your brand is doing online. Whether you need reporting daily, weekly, or monthly we'll make sure you have the information needed to make the right decisions.
Total Mentions & Reach
See how many mentions you receive and how many people they reach across the internet with overall sentiment percentages for positive and negative.
Most Influential & Active
See who the most influential and active people are who are mentioning your brand. This is a great way to uncover brand evangelists.
At your request, we can provide you a report with your brand's most influential people. You can see brand influencers and those you should have a special relationship with.
We'll notify you immediately if we see a negative sentiment online. The faster you can deal with it the more likely you are to successfully mitigate it.
See Brand Mentions From Around The Web